In configuration management, what is a Configuration Item (CI)?

A Configuration Item (CI) in configuration management is indeed defined as an aggregation of information system components. This encompasses any component within the IT environment that is part of the system’s configuration. CIs can include hardware, software, documentation, and even relationships between these components.

The importance of defining a CI lies in its role in maintaining the integrity and performance of the system. By identifying and managing CIs, organizations can effectively control how changes impact operations and facilitate better communication regarding what constitutes the system's configuration.

Understanding CIs is crucial for efficient configuration management because it helps in tracking changes, maintaining compliance with regulations, and facilitating troubleshooting efforts. This holistic view aids in ensuring that all components are aligned with the overall configuration management strategy and helps keep a record of the system’s status over time.